JCPenney Rewards Members – Check Your Inbox for the $24.99 Off $25 Coupon (+ Deal Ideas from $1)
Become a JCPenney Rewards member and save BIG!
Did you sign up for the JCPenney Rewards coupon on July 22nd? You should have received an email in your inbox with your $24.99 off a $25 purchase coupon by now. If you signed up and haven’t received your coupon, you may want to reach out to their customer service here.
JCPenney just announced they are extending the coupon’s usage date through August 4th! This means if you didn’t get your coupon until yesterday, you still have plenty of time to shop!
Note that this coupon can be used both in-store and online, but make sure you read the fine print before you shop as there are a lot of exclusions. For instance, the code cannot be used with anything on sale, clearance or doorbuster, or most name-brand items.
If you missed out on signing up for the $24.99 off a $25 Purchase coupon, you can still join JCPenney Rewards and receive a one-time use coupon in your welcome e-mail for 30% off your entire purchase through August 21st.
Here are a few ideas on what to use your $24.99 off a $25 purchase coupon towards…
Buy 1 Home Expressions Solid and Stripe Bath Towel $10
Buy 1 Home Expressions Solid and Stripe Hand Towel $9
Buy 1 Home Expressions Solid and Stripe Washcloth $7
Total = $26
Use your unique $24.99 off $25 Coupon Code
Final cost $1.01 total for all three!
Shades By Shan Matte Lip Set $26
Use your unique $24.99 off $25 Coupon Code
Final cost $1.01!
Buy 2 Covergirl Trunaked Eye Shadow Palettes $13.49 each
Total = $26.98
Use your unique $24.99 off $25 Coupon Code
Final cost $1.99 total – just 99¢ each!
St. John’s Bay Womens Y Neck Long Sleeve T-Shirt $27 – 5 colors
Use your unique $24.99 off $25 Coupon Code
Final cost $2.01!
Buy 2 St. John’s Bay Women’s Crew Neck Long Sleeve T-Shirts $17 each
Total = $34
Use your unique $24.99 off $25 Coupon Code
Final cost $9.01 total – just $4.50 each!
Cooks 6 Quart Slow Cooker $40
Use your unique $24.99 off $25 Coupon Code
Final cost $15.01!
Not a JCPenny Reward Member? Here’s why you should join (it’s free)!
Reward members get perks all year long…
Once you sign up for the rewards program, you will automatically receive a $10 reward for every 200 points you earn, bonuses like a $10 reward when you spend $50, and a birthday gift on your special day.
Grab more savings for the upcoming school year with these deals…
- Teachers get an additional 10% off when shopping in-store (thru 8/13)
- Kids receive a $12 haircut or $12 off a hairstyle (thru 9/23)
- Kids get one pair of glasses for $39.99 or two pairs for $69.99 (thru 9/14)
Plus, don’t miss your local tax-free shopping weekend to save even more on top of these great deals.
Platinum rewards member for many many years. I got nothing
So sorry to hear you haven’t received the coupon yet, Mary Ann. 💞 You might try searching your spam or junk inbox for it, and if still not spotting it, try reaching out to customer service for additional guidance, as others have mentioned they were helpful with the coupon issues. 🤞
FYI – I got this reply through CHAT Wednesday evening 7/26:
“I’m sorry for this situation. We are aware of this issue and customers who haven’t receive the rewards code will receive within this weekend…This issue has been escalated. Please contact us if you do not receive it.”
I couldn’t get them to pin down a date though ;).
Thanks for the update, carmen! 💗 It does seem that emails are continuing to be rolled out with this promotion. I received mine yesterday afternoon, and the date to use it had also been extended to 8/4. Hoping yours arrives real soon! 🤞
Signed up, never saw an email. They should have just put it in the JCP wallet.
Darn! Thanks for the heads up, Sarah. 💕 You might check your spam/junk inbox, to see if the email may have landed there on accident. If still not finding it, others have had luck reaching out to customer service for guidance on this! Hoping they might be helpful or you spot the email soon! 🤞
i got two different packs of eco tool brushes for 2.01 super happy
YAY! 🙌 Thanks for sharing what you were able to score with the coupon, mist! 🥰
I bought a pair of St. John’s Bay jeans at $27.99 and with the coupon they were $3.22 I sent this also in an email to you guys. Had to really look as you can’t use it on clearance or doorbusters. I asked a friendly employee for assistance on what the coupon could be used for, very helpful.
Woohoo! 🎉 So happy to hear you were able to snag a pair of jeans on the cheap with this coupon, blue77! 💕
Be careful with the coupon. I ordered some shampoo not excluded on the coupon. The order processed and confirmation came to my email and within 2 minutes I got an email that it wasnt processed and to call their number because the coupon “failed”. He said many of them are failing and they will reissue but did not know when and said he could offer me $3 off the item instead and I cancelled right away. I never received a cancellation email just a failure to process after it was already confirmed.
Oh darn! Thanks for sharing your experience with how this coupon worked on your order, Stacy P! Good to know that customer service is aware of this issue and will be reissuing the coupon. 🤗❤️
I had the same issue yesterday. Spoke to 3 different customer service reps and ALL told me the order was in progress and there was no issue. The order was still “in progress” this morning and I couldn’t cancel it. I placed a new order for the same items using the same coupon and the order went through perfectly.
Thanks for sharing your experience, Jo Ann! So glad you were able to place your order again this morning with no issues! 🙌💗
My husband and I both got the coupon yesterday. we bought two $40 curtain rods for $15. I thought that was a good deal.
Awesome! Good to know you and your husband both scored the coupon and were able to grab some curtain rods on the cheap! 💞
If u haven’t gotten your reward… chat with customer service. He added $30 rewards directly to my account 🙌🏻
Thanks for the tip on contacting customer service, Jprescott! So glad they added the reward to your account! 😊💞
So, I followed the directions and snagged a couple nice bath towels for $1.07 after this coupon. Cool! I also topcashbacked it. They gave me $1.81🤣. So there ya go. Two nice bathtowels for -.74! ❤️
GREAT! So awesome that you were able to score additional savings on those bath towels, Amy! 🙌💗
Got my coupon. I found a cute purse. The coupon can only be used for sale items and not door busters or clearance. It’s best to ask before you start looking.
Glad you were able to snag a cute purse, Shirley! Thanks for mentioning those exclusions for the coupon – super helpful! 🤗🥰
Chat is refusing to issue coupons.
I had the same problem. Call customer service directly. I got help there.
Thanks for the update on what you’ve experienced when chatting with them. 💕
I never got the email, but I reached out to customer service this morning and they gave me $30 in rewards!
WOW! That’s amazing, Michelle! Thanks for sharing how helpful they were when you reached out this morning! 🤗🙌💕
THERE IS HOPE! I finally got my coupon today! Calling the customer service number was the answer.
Woohoo! SO happy to hear that, Marie! 🤗🎉 Thanks for letting us know what worked for you to grab one!
Do you have the number you called please?
Hey Carol! I did find their customer service number for you. 💕 1-800-322-1189
I never got a code, what is the number to call
Here’s their customer service number. 🥰 1-800-322-1189
I Called 7/28 Today They Gave Me $30 In Rewards Added To My Account So U Guys Might Want To Call To Get It Faster Just A Heads Up
Thanks for that heads up, Lisa! Another reader had the same success when calling in. Good to know you could grab the rewards too! 💕🎉
Finally got my issue resolved. I didn’t call. I tried JCP chat, Twitter, Messenger and patience ;), and just today I got a message on Facebook Messenger that $30 of rewards were deposited to my account. Yay!
Thanks for the help and feedback everybody.
Oh good! You’re welcome, Carmen! Thank YOU for letting us know how you reached out and that they did get back to you. So glad you could grab the rewards. 🥰
I wasted way too much time looking for an item that would qualify. My husband and I must have spent an hour. I understand no clearance, no doorbusters, no name brands, but in my store things were not clearly marked. We found some St John’s men’s tee’s that were not marked door busters and yet they came up doorbusters. We could not find anything in clothes. I didn’t need any makeup so I looked at things for the home, I finally got some bath mats (which I really didn’t need, but wanted to use my coupon!). Another customer was telling me that she spent the whole morning yesterday and couldn’t find one thing that qualified, she told me not to waste my time. Maybe next time I’ll look online.
So sorry to hear you had a hard time finding qualifying items to purchase with the coupon! Thanks for sharing your in-store shopping experience! 🤗💕
Never got mine. Chatted today and they said all eligible participants have been emailed the coupon. Not sure what happened – I followed the directions in the email to activate.
SO sorry to hear that, Christi. Thanks for the update on what they shared with you when you contacted them. Hoping a similar offer will be available again soon! 🤞❤️
Quick question. Can someone please verify if they received the $30.00 in rewards as a replacement for the original coupon, can all $30.00 be used in one purchase and are they any restrictions on sales or clearance merchandise?
Hey there! I did find some information on Rewards over here if that might be helpful.
I got three $10 rewards instead of the coupon and during checkout, it did let me apply all three (it had to be $30 after discounts). Rewards usually work on clearance/sales, but each reward will have restrictions attached. Excerpts from mine below:
“…Does not apply to Sephora, In-Store Services, Gift Cards, … [more restrictions for Puerto Rico] … Reward cannot be replaced or redeemed as cash or merchandise credit if merchandise is returned. JCPenney Rewards amount applied to all qualifying items on prorated basis; any refunds will be given in the prorated amount.”
Hi Hip2Save community, I reached out to AskJCP on twitter after I never got my coupon and they were so very nice! They ended up giving me 3 – $10 rewards to my account. So basically $30 for the trouble. I think that was super nice of them, I just wanted to share my experience. I know these things can be frustrating, but usually just reaching out to the company and letting them know about the error they will usually make it right. That is awesome customer service in my opinion, so I really wanted to share my experience with y’all!